The Service and Knowledge base from all 3 folks I had out to my home was stellar. I cannot say enough about Karen N, who sold me the RO system. The tech that came out, prior to my install, to check my water softener/functionality, ( Bill - not sure last name) was so helpful. Markus N was the install tech, he explained all that he'd being doing, in great detail- exactly the way Karen had said it would go. Exceptional service! I'm happy with the new RO system. Not having to buy water by the case anymore is such a relief ( to me and the environment).
Marcus Noder was our installer. He did an exceptional job! He explained the process before starting the job and kept us updated through the whole process. He is polite, very friendly, very approachable and very professional. He took the time to answer our questions and made sure we agreed with his plans before implementing them. I think he went above and beyond what was expected of him. He is definitely the ideal person to have representing your company.
The Culligan salesperson who visited our house, Karen Moore, was very informative and easily made arrangements to have a point of use filtration system installed in our house. She is waiting for additional information on a new whole house system and will contact us again when she receives it.
Marcus, the person who installed the filters, was punctual and businesslike.