Hi I just wanted to point out how much we appreciate our driver Rodney. He is prompt and always provides great service. He is friendly and a great ambassador for your company. We notice when he is out.
The guys were very professional, and didn’t try to sell me something I didn’t need. Even though the softener is an older model, when they tested the water, they confirmed it was still working as it should. While the new units are more efficient, they didn’t try to push a hard sell.
Called in to find out my next delivery. Shannon was helpful and moved me up by a few weeks to get me my salt as it appears to me to be low. She was great!
I called to discuss a recent delivery and bill. Shannon demonstrated exceptional patience and professionalism, reviewing outstanding invoices and their dates with me. Her assistance enabled me to successfully pay my bill, and I greatly appreciated her help in resolving my concerns.
Rodney takes the pressure off me and my wife. He does an amazing job. I'm 84 years old and can't lift the salt bags like I used to. Wish I didn't wait so long to sign up for the delivery services from Culligan.
We enjoy our delivery experience with Rodney. Communication and follow up calls could be a little better. Not always easy to get through on phone lines when trying to schedule a delivery
I called in to get some information on my next delivery date. I spoke to Shannon-in delivery she was perfect, and she was able to get me in earlier than scheduled. She also made an adjustment to my account to help prevent the salt from getting so low in the future.