I called to discuss a recent delivery and bill. Shannon demonstrated exceptional patience and professionalism, reviewing outstanding invoices and their dates with me. Her assistance enabled me to successfully pay my bill, and I greatly appreciated her help in resolving my concerns.
Rodney takes the pressure off me and my wife. He does an amazing job. I'm 84 years old and can't lift the salt bags like I used to. Wish I didn't wait so long to sign up for the delivery services from Culligan.
We enjoy our delivery experience with Rodney. Communication and follow up calls could be a little better. Not always easy to get through on phone lines when trying to schedule a delivery
I called in to get some information on my next delivery date. I spoke to Shannon-in delivery she was perfect, and she was able to get me in earlier than scheduled. She also made an adjustment to my account to help prevent the salt from getting so low in the future.
Shannon provided exceptional assistance with my last-minute cancellation, handling my request efficiently and addressing my concerns with genuine care and professionalism.
I called into Culligan needing a salt delivery. Spoke to Shannon. She is great. Fantastic and responded quickly. I am happy with the service she provided for me.
I contacted the Google number [PHONE NUMBER REMOVED] and found the voice-activated phone answering system frustratingly difficult to navigate. Despite the initial challenges, I was connected to a representative named Shannon, who provided excellent assistance and significantly improved my experience.
I stay a loyal Culligan Ultrapure of Austin customer because of our superb service representative, Rodney. He is always helpful and gives excellent service every time he comes to our home. We are thankful to have him as service representative! Thank you!