Hi there Toniya,
I just wanted to thank you for setting us up for success with our water softener. When I called last week thinking something might have been wrong, you didn’t hesitate to get us on the schedule to have someone come check it out. This morning Matt came and checked everything for us and things are running great. You could’ve dismissed me but you didn’t and I appreciate that. Matt was thorough and professional and took care of us. So again, thank you for all that you’re doing!