When I call, a friendly and knowledgeable human being always answers. Problems are addressed immediately. My problematic water is clear and odor-free! I would recommend Culligan 10 times out of 10!
I walked in a asked to schedule a delivery. They were able to come the next week. The driver was very polite and unleaded salt and filled our softener. We happebed to be home and he didn't need to use a key to get into the basement. Culligan has had a key for 30 years or so. Have had good service.