from the very beginning I was impressed with Brooke who helped set up the account, she was very friendly with a very nice sounding voice and very knowledgeable. I was keep informed about when the crew would arrive to install the cooler and drop off the initial water supply. the crew were very friendly and quick about setting things up. only took a matter of minutes and they were on their way. as the days go by the water tastes better and better as it is chilled. so much better than the water that comes out of the faucet and it is actually more convenient and cost effective than buying water from the grocery , plus since I am a conservative I like that the bottles are recycled instead of ending up in a landfill.
I don't like that on the day we are due for delivery we never know when he's coming The last time we got delivery we had to run into town just for a few minutes and when we got back the salt was setting near the garage. My husband has a bad back and a very bad heart and it was very difficult for us to get the salt in . Just a suggestion that you work something out that we could know the approximate time.
The ease of use. You can set things up to happen on schedule and forget about it.
The quality of the products. We have been Culligan users for 11 years and have not been disappointed in the products, nor in the way Culligan stands behind their equipment, when it needs to be replaced.