I've had the unit for over 20 years and it's still working great!! We have really hard water and I've had to replace the inner valve unit a couple of times, but the service has been timely, professional, and fixed the first time out. Good job!
We have always had good service in the past. We just had our water softener moved from one home to another, and Spencer did a fantastic job. He was efficient, knowledgeable and professional along with being very pleasant to work with.
The system installed by Culligan of Boise has been everything we were promised. The services provided by customer service and the Culligan technicians has been excellent. We have been assured of pure safe water since installation and soft water where required. We are extremely satisfied customers. Thanks to Culligan of Boise.
Service & products are fine. My only concern is in the area of scheduling. When Culligan calls to tell us our service is scheduled, the caller ID does not indicate Culligan, so your call is likely to be ignored as "just another robo call." Also, it is difficult to schedule a full day to be home while waiting for your service tech. It would be helpful to know "roughly" when to expect him.
Morning or afternoon? I appreciate that he calls a few minutes before he comes, but he got lost the last two times. Recently he called to get directions and then arrived a few minutes later. But it we could know within a couple of hours when to expect the tech, we could schedule the rest of our day.