Absolutely wonderful customer service from the front office, representative, installer and everyone involved. They were patient in explaining my options and in my decision making. They showed the upmost professionalism all the way through. I was provided copies, explained everything clearly, and provided support and information post install. The installer was very courteous and re-explained the system but said I could contact them anytime with any questions. I’m excited for my new RO system!!
We live in the country and have a well, so while we check the well and as far as safety, it is just fine. But I do not like the taste of iron, and I do not like what the iron does to my washer, the toilets - and an occasional smell when you run the water. So Culligan gives us good tasting water and a reasonable cost. It is delivered to our door and the payment system is automatic with great communication and support through phones and the computer. I originally picked up the Culligan water at my local grocery, but during COVID they would not take back the bottles. With research I learned that having the water delivered was not a lot more than buying at the store, so it was a great plan for me. Thanks~
Sometimes I feel like I need to automatically schedule an appointment for every couple of months to make sure my softener is working correctly. When I see it needs to be looked at, it's after hours and then I forget by the next day to call. They are very good at letting us know when they'll arrive, so we make sure someone is home to let them in. I also feel comfortable letting them know the doors are unlocked so they can come in if we're not home. I love having Culligan for my softener needs.
I like not having to worry about carrying salt down my stairs and getting it at the store. It's nice to have somebody maintaining those things and not have that worry.