I have used Culligan products and services for MANY years and have always been satisfied. If I have a problem with my water softener or have a question, I call them and am able to talk to a LIVE person, not some computer generated message. If I call with a question, I am given an answer in detail, and if I call regarding a problem, they listen to my reason for calling and, if required, send a technician out to remedy it.
I love that the products are delivered!! I no longer have to carry 40 lb. Water bottles and bags of salt from the car and up/down stairs. My delivery person is professional and easy to work with.
The delivery system works very well, and you can pause it for a period of time and then start right back. You can also call and change the number of bottles you need per month. The staff are always very helpful and pleasant.