We appreciate the service and the better quality of our water. The girls in the office are so sweet and nice. It’s always a pleasure calling to pay my bill.
Cleans our rusty water for the most part. Murky after it rains though.
I think the price is getting high and you guys raise it frequently for the same piece of equipment that sits in the basement all year
We like the delivery of our drinking water as opposed to having to shop for it. It's convenient and easy to make a change in the delivery if needed.
On the downside every now and then we get bottles that leak but the delivery guy is good about not charging for a replacement bottle.
The cost of renting the unit itself is high versus buying one and after ten years of renting one it would be nice if they took considering a cheaper option for a longtime customer.
Equipment keeps horribly hard, high iron water clear. Upon having a "bleed through " issue, service showed up next day and fixed issue. Service guy was knowledgeable and professional. We have had very few issues with the equipment over the decades we've had it. Our water is horrendous so the equipment rental is not cheap, but WORTH IT!!!
I look forward to the delivery of my water. The man that brings it every month is VERY kind and always stops to be great to talk with and be very kind. I am unable to put the water close to the machine so I can put the bottles in when needed. Thank you for him being my delivery man.