after 10+ years of service the water softener required minimal basic maintenance, The technician provided excellent service and education to me about the product.
We use your water softener and have for more years that I can remember, certainly over 40. I recall having a service call once although I forget why. I do remember that at that time the tank was emptied and scrubbed.
Service has always been excellent. The bags of salt delivered when they were supposed to be. As we have grown older the driver always fills the tank for us.
Your delivery service is wonderful - I"m elderly and the driver is so considerate bringing 4 halfsize bottles right into my storage room and even placing 1 of new bottles on top so I have nothing to do but let him in and out!!
The customer service representative that recently assisted me in changing my address temporarily, was absolutely amazing. She was kind, compassionate, caring, and ensure the delivery scheduled came to the right address. Thank you.
We are seniors and everything is very convenient for us. The delivery lady is so awesome. The last two bottles of water had a different taste to us, it was very unpleasant to drink. Other than that we are very satisfied