We had a leak in one of the water hoses feeding into the water softener and Reynaldo Remos was our service representative. He did an excellent job and even filled our softener with the salt
needed. It really helped us as we are both seniors in our 80's.
Vacation stop a pleasant service but date given for reconnect was incorrect and received no notifications for date given so will know in future to wait for text to confirm
The drinking water system is quiet and efficient. The wireless leak detection alarm and automatic shut-off function are an excellent feature that I would highly recommend to anyone considering purchasing the system, particularly condo owners.
The installation technician was extremely polite and knowledgeable and put in his best efforts to to ensure he installed my system with as little disruption as possible.
I rang today to order salt and Nicky (who answered the call), was extremely helpful and told me about the online functionality that I was unaware of. I've now created an account and will be able to order much more efficiently.
She was very helpful and a great ambassador for the company!!
Sales lady Sherry Davies was friendly and not pushy. She was knowledgeable and i felt like she explained everything well.
I was sold when she gave me a bottle of water to taste your water. the other 2 sales men i add didn't do this so this is a great selling feature.
It was easy to get set up and it tastes so good.
Our drinking water is a whole lot better, our skin is softer in the winter. The staff is very nice and know there stuff and finishes the job properly and if you have different problems they will stay a little bit later and fix the issues.
You have several options and great customer service. What I WISH you would offer,is rent to own, on your water softners! They are insanely expensive! We could have bought one from Home Depot,for alot less. We just had to purchase a new stove and hot water tank, so we could not afford a new water softner, too. More affordable options for those on a tight budget, would be appreciated.
Quality of product. Very reliable machines. Service is also very good. Call and have a person answer is a Hugh bonus. On my 3rd water softener. Will always have a culligan.