Having a window for the time of delivery is vital for good customer service. I asked about this with my earlier delivery and my most recent delivery was first thing in the morning making my day more productive. I still maintain having a window for delivery is important. If I can be first thing again and, in the future, I'm a happy customer.
It’s important to me that you send someone knowledgeable and experienced to make the service an easy part of my day. I enjoy knowing my water filtration systems is working well.
I like the text and email rinders of when I am due for an exchange. And I like the autopay. And of course, the delicious non-city water!
The whole process from set up to ongoing service has been easy.
The water tastes better now compared to before. The guy that came out to explain it to us was very knowledgeable and explained everything about it… The guy that installed it was very knowledgeable and quick at installing the system.