For the past 10 years, my water softener has operated flawlessly with no major issues, so when it started acting up, I noticed the difference immediately.
Ron Ward came out to diagnose the problem and recommended a rebuild due to the age of the unit. At the time, Ron was also training Joe. He explained the process and estimated that the system would most likely be ready by the end of the week. Since this was on a Tuesday, I thought that was an excellent turnaround time, while also knowing that schedules can sometimes change.
To my surprise, I received a message on Thursday letting me know the system had already been rebuilt, re-bedded, and was being tested in the shop. Later that same day, they contacted me again to schedule reinstallation for Friday.
Ron and Joe arrived exactly when promised and had the system reinstalled quickly and efficiently. I was genuinely impressed by how fast they completed the entire process. Both Ron and Joe were professional, courteous, and took great care to keep the work area clean throughout the job.
I couldn't be happier with the service and would highly recommend them to anyone needing water softener repair or maintenance.
I had uh ron ward come and help us out. He was amazing, super professional. Exactly the way he was doing. Uh, I was really at pace when he was uh, drilling uh, drilling my slab there for the kitchen. So you know, amazing, take great, great personality. Thank you guys, I appreciate your help.
Chris M the technician did a fantastic job as well as Bonnie in the office. I really appreciate having the same service technician every time we switch filters
We had our reverse osmosis changed to a faucet and serviced our soft water tank. Ron Ward was our technician and he was awesome!! He explained everything and was very helpful with the questions we had!
Soft water and the reverse osmosis are amazing products! We love having the reverse osmosis for drinking and cooking. The soft water has been great for our skin and hair.
To Chris was here to work on the filter and james was here to deliver salt. Both of them were very efficient, very friendly, and very quick. I highly recommend both of them.
I’m very pleased with the high-efficiency softener and the prompt service. Most notably, my service technician, Christopher Murrell, was outstanding—thorough, knowledgeable, helpful, and courteous.
Thanks
[FIRST NAME REMOVED] H.