The technician who provided our annual filter change service did a terrific job! (I believe his name was Chris.) He was prompt, thorough and polite and I appreciated that he took obvious pride in his work.
The service technician Robert “RP” was very kind. He was knowledgeable. He explained the system. I just bought a condo and it had a new system in it. I didn’t know much about it and wanted to understand it.
He explained the service and annual maintenance. He was also very kind Because I just had my pet attacked the week before and was still dealing with that. We talked about pets as he was also talking about the service. Very professional.
I called in requesting emmergency service and they sent a service man out and he arrived on time. He was not able to correct the issue, but called the office and they sent a qualitfied service rep named Ron Ward. We was knowledgable and accurate. He expertly explained the issue and how he was going to remedy the problem. Very polite.