The person that did the service call today 7/12/18 - Brett Thomas, was on time, pleasant,
knowledgable, respectful of my home and explained what he was doing and answered my
questions. He was quick, yet thorough.
Your pricing and installation is high but so far products are good.
We have had our Water Softener system and Osmosis system for 11 years and Brett was
by far the best Rep we have had.
Keep him happy so you retain good employees like this one and you will have more customers
Service technicians represent YOU and they are very important to the success of companies.
I always liked the clear chemical free water and its benefits in showered cooking drinking water no scum in sinks and toiled and in laundry. I like the salt delivery and trust the quality of your salt. Best of all anyone I have ever dealt has friendly and polite. I thank you for all of this.
We have been a customer of Culligan's for 8 years, our first service rep. was Bruce Clark and any time we have had a problem, we ask for Bruce as he knows the problem we have with well water and very familiar with the issues's we have had. We have had other rep's( Tim) who also has a fairly good idea of our problem and with Bruce we know everything will be taken care of and Tim is also very good. We have referred Culligan's to several of our friends and neighbors who also like the product.
We just recently had to have some of the equipment replaced as Bruce felt it was the time to do so and with all the tests that he did on the equipment, replacement was called for.
We do like the products that we have( reverse osmosis system & water softener system) .
Bruce is very informative, explains everything before he does it so we know how it is suppose to work and answer's all the questions we have. Very easy to work with.