Overall, the product and the service are very good (10). To date the product/unit is functioning as initially installed. The materials are delivered on time and the delivery personnel are extremely courteous and helpful.
High quality, long history and “pedigree”. There wasn’t a hard sales pitch. Reasonable offerings. Very professional and diligent installation. Great follow up and communication on all levels of service pre, during and post sales and installation.
Our wayer sofner work great! And our RO. I just wish you all couldvtake people off auto deliverys...several times now I have emailed and called and explained I do not need any product..but they come anyways and then I have like 8 bags of salt...like what just happened recently again. Other than that office out of Fultonville NY is nice...just really the auto service. Other than that all good!
My only complaint is I had to wait over a month for someone to come to repair my water softener. During that time my glasses , silverware and dishes were covered in mineral deposits making the glasses cloudy and the silverware looking tarnished. You need to have more people so maintenance can be done in within two weeks.