Everything is great!! Especially service Tech Fabian is the gentleman that came to my house. He was cordial and very knowledgeable explained the whole process.
The technician arrived as expected and called on me to report that the unit had not been using salt. He checked that it was plugged in; it was, so he and I determined that the electrical outlet was not working.
I had an electrician in two days later and we solved the problem.
I appreciated that the tech was curious about what had happened; and that he took the time to alert me and to help me resolve the issue.
Concerns about water are alleviated
I want to thank service tech Fabian for his excellent service today. It is reassuring to have competent people working on my water systems. Thank you Fabian.
Fabian and Marvin were very efficient in servicing my softener.
Fabian took the time to explain the effect of chlorine on the resin particles and how the new resin should resist that effect.
They were also quite friendly, making the service call pleasant.
And a technician is very, very accommodating and very pleasant, very knowledgable and a pleasure to he comes in and out and fixes everything, does whatever very quickly changes the cartridges on my reverse osmosis system and just have a pleasant man. I'm just very congenial and, and very a good at what he does.
Fabian provided 5 star customer service on my RO and Water Softener. He explained everything and was efficient with this time. I will only ask for him in the future!