I have an arrangement with you that you send someone on the first business Monday of each month to service the various tanks in the basement. You let me know on the Friday before when they will be coming, and you always show up and do the job.
I like having soft water - my well has very hard water. Your system works and the service men are always very willing to help in any way. In December, after having an operation, I asked if they could pour in the salt because I could not lift it. They were more than happy to help and recently, I got a delivery and needed to change a new filter. The man said he would do it for me, but that it is easy - just unscrew it. I thanked him but wanted to try it myself. He was right - it was easy.
i had a problem with a repair for my water faucet, it wasn't done correctly initially, i voiced some displeasure. The manager immediately called me and had it fixed correctly. I decided to stay a customer for the excellent customer service.