Colin was amazing. He came to help me actually back in December when I had a tank that was the pipes broke things to my heavy caps and calling was here for many many many hours trying to get everything together and we got a new tank the next day so it was really really a blessing. So thank you for calling in the whole team and I'm Ira New York.
My water quality stays good, and I don't have to worry about problems with the equipment--Culligan is always quick to respond if there is a problem. All the Culligan people I have met are cheerful and helpful.
Renting the unit I don't have to pay more for service calls. However, when they changed a dripping pipe they forgot to turn all knobs to let the water flow and I had to call back the next day to get more than a drip of water to come out of the faucets. Everything got fixed and is running as it should.
Also renting I don't have to put the salt in myself which at almost 71 years, Female - I wouldn't be able to handle.
Culligan's have been providiing me with soft water for about 28 years and I have never had an issiue - they always come when I call them, deliveries are always in a timely fashion and any contact I have had with them has always been a good experience.
We appreciated the honesty and all the assistance of each and every guy that came to our house. We had an incredibly old Culligan system (at least 20 years old) that we've been complaining about for years. Finally, as it broke down, yet again, we talked about what we should do, with Cullen and Shannon. They recommended a new system. Even though it unfortunately doubled our monthly payments, we felt we had to do something - we were afraid the "pink stuff" was slowly poisoning us.
We ran into problems with the new installation, and the guys (I can't remember everyone's names - sorry!) came 3 additional times to make sure it was all working properly (one time was on their New Year's holiday, which was a day off)!
We really like the new system so far. It is quite loud but we feel more comfortable using clorox instead of the dreaded pink stuff. We decided to stay with Culligan instead of going with a different company, mainly for the service!
The thing we like best about Culligan of Elmira is the really great service and the kind, considerate, and very dedicated employees. Thanks so much everyone! Scott & Tami