We love Culligan of Elmira’s Spring Water , Professional, Friendly Delivery person Michael B. … convenience of home delivery, and the offering of easy online bill pay ⭐️⭐️⭐️⭐️⭐️
I AM GRATEFUL FOR THE QUICK RESPONSE BY A TECHNICIAN TO ASSESS MY SYSTEM'S OPERATION IN FACE OF SOME ALARM SIGNALS. TURNS OUT THAT THE ALARMS WERE MERELY CAUTIONS ABOUT SALT LEVEL AND LOSS OF SIGNAL. TOOK TEN MINUTES AND TECHNICIAN WAS INFORMATIVE AND CONGENIAL. FURTHERMORE, GIVEN MY CONCERN ABOUT FAILURE OF THE SYSTEM, CULLIGAN WAIVED ANY CHARGE.
The products ( bottled water) are delivered on time and the bottles are clean. I can rely on the driver to leave the products when I can not be at home.
Everything!
Your call service is very professional. Any wait time is less than 30 sec. I can speak with people who know what's going on so I can get an immediate answer to my question(s). I appreciate having a window of time to expect your service person and then get a call they are on their way.
Your service person always is knowledgeable about your equipment and service. I also have an RO system and they can service that too. I appreciate that your service person can haul those 40lbs bags of salt into my basement :-) Your service person always answers any questions I may have at that time.
Your autobilling process is good. I don't have to deal with a paper system, checks or a Venmo type of payment.
I am very pleased with Culligan and thank all your service people who take care of our system.
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