Products have been reliable. Customer service is always great! The office answers the phones promptly and is helpful. The service techs are on time and thorough. We've had them come by on their way home to address problems we were having. Great company!
Prompt service when called & staff are knowledgeable. Helps to have guys here that know what they are doing. They recently found a burst pipe under my house that was causing the well to run constantly which also drained all my salt supply. Stupid guy that DTE sent out under my home protection plan for plumbing didn't know what he was doing & thought it was the toilet running. So he replaced the wax ring which of course did absolutely nothing. They are sending out another guy tomorrow so I'll see what kind of a brain surgeon this guy is & if he will fix the burst pipe. It's in a crawl space so he better be willing to crawl under there or there will be trouble!!!
I like the fact I rent the units and get out filters changed out yearly. If we have a problem, it is usually dealt with within a day or 2. The staff is very friendly and Collin is a great service guy.
I have the salt service from them. The men come to my house and bring the salt down into my basement and dump it into the barrel for me. So convenient. Those bags are super heavy. I would always dread doing this myself. It's well worth it to have the service.
We received prompt service and the representative from Culligan, Adam, was very helpful. He was very knowledgeable. His demeanor was very positive and professional. He explained everything in a way that was easy to understand and we enjoyed the consultation.
I appreciate the attention to customer service that was given to our request for service. Andrew immediately contacted me regarding my initial survey to correct my issues. Thanks to Collin our Iron Breaker is up and running properly We are extremely happy with the attention to detail given by all of the employees we came into contact with
I greatly appreciate that you take the bags of salt to the absent and load the softener. If you wouldn't do it, I'd have to rely on my kids or grandson. They are so busy with life and it's hard for them to fit it in their schedules. Thank you!!!!