Appointment was between 8-1, The first agent to assess the situation was here within the agreed time. A quick check on the problem and a solution was suggested.When the next team came they arrived at 8 which was awesome! They switched out the tan filled it with the bags of salt I had and were gone by 8:30. All three gentlemen involved with this call were polite and friendly.
The salt delivery person is always friendly and considerate when delivering salt and checking over the unit to make sure there is enough salt. The system has also gotten better by providing a smaller delivery window on the day of delivery. In the past, you would have to wait to see when the delivery would come, but at least now that there is a smaller, 3-hour window, it allows me to schedule work meetings and breaks with more confidence.
Softwater salt delivery was excellent and the delivery men carried it down to my basement and filled up my softwater tank for me without me having even asking. Great customer service provided.
Helpful delivery crew. They put the bags of salt in the basement and check to see the level of salt in the water softener and add one if needed. Very helpful and friendly service for seniors.