I would like to be sent a reminder before my date of service and I would like to have some type of confirmation that service was performed. My basement door was unlocked but salt was left outside so I don't know if anyone actually entered and performed the service.
I like the convenience and also how reliable the service is and if for some reason the driver can't make it the day my delivery is suppose to be they notify me asap.
We haven't had any problems with the tank lately and if we do they come and fix it. The staff has been nice and quick about his job. When they have to change times when something comes up, they let us know ASAP. No complaints.