I've used your company for years and have always been happy with the service. The bottles are delivered on the appointed date. And if the driver is unable to deliver you do call and reschedule and everyone I've ever contacted at the main office has been helpful and polite.
I like the heads up I get prior to the delivery of salt and the filter change. You delivery person is very responsive to my requests as to the number of bags to put in the unit. We just had the water tested - waiting for a report - but verbal results indicated the pretreated water is still hard but not as hard as the original test.
From the time we decided to get a new water softener installed and using Culligan to do the install, my wife and I couldn't be happier. They did a water analysis to see what they needed to do and gave us options.
Since the install around 5 months ago, our water taste better and safer to drink from any faucet and not just from the refrigerators filter, and our clothes smell cleaner and are brighter. It seems that we are slowly getting better water pressure as well.
The price may be a little bit more to install but the stress of worrying about the quality of the water makes up for that and I would go to Culligan again if I was to ever buy a different house with a well. They came back after a short time to do another water quality test to make sure the softener was working as required. We couldn't be happier.
We would recommend them if you ever are thinking of a water softener system. At least have them give you a quote and what options that they can offer you.
This was a great experience all around. A good visit from Mark where we had a real conversation, I felt heard and understood and he ably addressed all of my concerns. Same goes for the technician - now I'm blanking, is his name Jason? - he was excellent. Again, had an honest conversation, homeowner to homeowner, and he addressed all of my concerns with the thorough job he did. It made a difference to me that I never felt that anyone was trying to convince me or really to sell me anything. It was all matter of fact, "this is what we offer, this is what we do." That and the fact that they listened and seemed to appreciate my position. I've already recommended Culligan to friends.
Culligan diagnosed my problem and prescribed what I needed. The installation happened on time and successfully. The filter was double-checked a week later. Professionalism with congeniality. Better still: the sulphur and iron in my well water is under control.
I really like your products and find your service to be extremely professional. However, I did have one concern: the technicians brought dirt into my home on their shoes. In the future, I’d appreciate it if they wore disposable shoe covers to protect the flooring.