They deliver my salt and put it in my softener. My water softener is in the basement on the back side of my house. The steps to get to the basement are a little hard for me to maneuver
I like it that the products and services are provided to me locally by service people and representatives whom I know and whom live and work in my local community of Iowa Falls.
I like that you own the softener and then service it whenever we have a problem. You usually are prompt in coming to fix problem. The service person that came was very nice and was thorough with the checkup because machine was not using much salt since last delivery.
Someone still needs to come and fix a small problem.
The staff is very knowledgeable on their products and the service is always prompt getting the work done. Tim has been there 30 years so he definitely knows what needs to be accomplished in a professional manner.