As a senior citizen, I love that my salt is delivered and I don’t have to worry about buying it at store or carrying it into my home. The bonus is the delivery men are always so friendly.
Professional, clean, friendly and well mannered. Saved me the pain of loading and purchasing bags of salt. I am in my late 50’s and 40 pounds bags are a struggle.
The service technician is great but the scheduling is not. We have a reverse osmosis unit that has the added mineral cartridge. The service tech said that was left off of our annual service visit order. Given how expensive the travel and tech charge is, we could not afford another trip this year. We are supposed to remind the scheduling person to include this next year. Hey, please fix that please.
We started renting our water softener from Culligan soon after purchasing our home, paying a monthly fee. Only once did we need a service visit. The staff has always been informative when we asked questions and helpful.
I appreciate the flexibility of the service. If I choose salt delivery, it's done. I've always been helped getting someone to load my car, etc. I'd like to see if smaller bags were available but until then I have to empty the 40# bags with lots of difficulty.
I appreciate the delivery people taking the bags of salt to the basement and filling my tank. It was a struggle for me to try and lift the bags myself.
The delivery service is so nice and convenient. I appreciate the salt being delivered to my home and put in my water softener. The water softener is in my basement and hauling the bags of salt down the steps is a little difficult for me.