The technician did not follow directions regarding entering the premises using the lock box. He left with the water turned off using a different valve which was marked and was the one he used to turn the water on. This caused confusion for guests staying at the house because I have written instructions to turn the water on which could not be followed because the valve was now different.
My primary concerns were that directions were not followed and the house was not left as it was found when he entered it.
I seem to have orange in my toilet and sink or tub if there is a drip. Could the system please be flushed, may that will help.
I love that someone comes monthly and that if there is a repair needed that it is covered
Just want to mention that our last annual service call was one of the most thoughtful and thorough in all the years we have had a. Hal service calls..the tech was : David.
The products improve the quality of our very hard well water. Culligan in Lenox has a very efficient office and is very responsive. The technicians are timely and efficient as well. Excellent experience on many occasions.
Water filtration system does a great job keeping my well water balanced out due to the high minerals in the water. Appointments are usually on the day they say their coming and the technician gives good feedback on any issues that may need to be addressed.