Culligan of Lenox, MA Facebook Googlemaps Yelp

   1763 Reviews
392 Pittsfield Rd.
Lenox, MA 01240
413-499-1144
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Recent Reviews:


Cheshire, MA
The technician that did my annual service was very knowledgeable and answered all my questions.
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WEST STOCKBRIDGE, MA
Well, Culligan tech David T. just left, and what a change from previous annual visits. His thorough work was most appreciated. From initially testing the kitchen sink water for proper functioning of our system and checking the hardness of the water coming into the house from the street main, to testing the effectiveness of the softener’s regeneration cycle and readjusting its schedule to match our actual usage, David was exceptionally thorough. He also took the time to answer my questions, explain the three steps involved in the softener regeneration process, and deliver the bags of salt we were due. It was a level of annual maintenance I don’t recall ever receiving from Culligan in the six years our system has been installed, and it has renewed my faith in the company. His careful testing of the system, fine-tuning of the control settings, detailed note-taking, and initiation of a manual regeneration cycle to make sure everything was functioning properly after he had finished were especially appreciated. He then provided me with a written summary of his findings and the work performed. I don’t normally write reviews, but I felt this level of care and attention deserved one.
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Service is excellent.
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Great service from Lenox office.
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They work.
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I reached out to my Culligan of Lenox (MA) branch re: the benefits of the Privilege Program for my water softener, and Paul, the GM of the location, responded promptly. He helped me understand the program, and more importantly, set up my one-year service appointment on the date requested.
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Egremont, MA
Needed a Culligan plumber to adjust piping configuration. Job well done!
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Stockbridge, MA
They do the job. delivery was precisely where/when I was promised.
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friendly staff and on time delivery and service
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The manager of the Lenox location, Paul, has been a help for many years. I can always count on him to solve whatever problem I have
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Sheffield, MA
Culligan has been fine overall. I have special praise for the people who actually come here to do the tough work. They've always been great. Never a bad experience over many years.
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Your Tech arrived on time and his visit went along very well.
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West Stockbridge, MA
prompt response, easy communication, full service
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So helpful to have salt delivered and installed. The young man who delivered is kind and helpful. The call in system seems to work-one can get a person if needed,
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West Stockbridge, MA
very profesional
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PITTSFIELD, MA
The water quality from well water is improved !
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BECKET, MA
Knowledge of the various water issues and how to solve them
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Alford, MA
You are prompt and efficient.
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BECKET, MA
The technician did not follow directions regarding entering the premises using the lock box. He left with the water turned off using a different valve which was marked and was the one he used to turn the water on. This caused confusion for guests staying at the house because I have written instructions to turn the water on which could not be followed because the valve was now different. My primary concerns were that directions were not followed and the house was not left as it was found when he entered it.
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I seem to have orange in my toilet and sink or tub if there is a drip. Could the system please be flushed, may that will help. I love that someone comes monthly and that if there is a repair needed that it is covered
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