Culligan of Lenox, MA Facebook Googlemaps Yelp

   1526 Reviews
392 Pittsfield Rd.
Lenox, MA 01240
413-499-1144
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Recent Reviews:


I met, first, with Gary, a sales representative who was kind and courteous with a lot of helpful knowledge and insight to my needs. He was personable and friendly, which helps with decision making. He gave me all of information about the products and explained thoroughly about pricing options so that I could assess the best possible option for me. We were able to schedule an appointment for installation then and there. Day of installation came, and the appointment was for noon. Bill, my technician, arrived promptly and the installation went smoothly. After he finished the install, he provided me with hands-on instructions for my unit, and asked if I had any questions or concerns, to which I had only one and he answered without any hesitation. He was courteous and polite and soft-spoken. He cleaned up after his work and placed everything neatly that needed to be in my utility room. I didn’t even really know he was here. He was also kind to my dog. I would recommend Culligan to anyone who was interested in any type of home water filtration or softening unit. Thank you for your service and for everything from the beginning to end of this process.
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Stockbridge, MA
Timely service
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And the people on the phone mat in particular are very responsive, very helpful, very friendly, very knowledgeable.
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Housatonic, MA
This will be the third time I’ve reached up the ranks to express my gratitude for Carrie Kittler. I’ve been a customer for about 3 years. Her customer service skills have saved our business a handful of times. I always get off the phone feeling listened to, tended to and trust a result will follow. Professionalism, energy, organization and kindness are her best descriptors. I cannot stress enough how much this woman deserves a promotion or raise. She has resolved countless (very silly) delivery issues like her life depended on it. She’s the best.
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God always gets to use great service from Ms. Carry kit or there at the college in the office. A lennox, massachusetts, a terrific says that she is finally and knowledgeable, and patients and really knows his stuff. And was able to solve a few issues that I had with both the service and delivery and billing. And she got it taken care of quickly, promptly and well, and I'm very, very appreciative and super friendly as well. I mean, just to a terrific person you've got there.
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Always great water and service. Delivery is prompt and courteous.
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EGREMONT, MA
The reason I just scored Culligan a "10" is because of the terrific service I receive from Ms Carrie Kittler. She is friendly, knowledgeable, patient and really goes out of her way to help people ! She quickly took care of a number of problems with service and billing I was having You have a real gem there ! Thanks ! Stu Greenberg
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Your firm called ahead to service our system and your technician arrived on time.
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Becket, Ma
For the first time in years I have great tasting water without the taste of iron!
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Simplifies taking care of water softener and prevents me from having to carry heavy bags of salt.
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Great people. Very responsive and we receive reminders for bottle pick up
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Great service.
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Gary and the installer Kyle did a great job all around
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Sales and install went well. Everything looks great!
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I love that I don’t have to think about my Culligan system- everything is automated and I’m notified well in advance of my service or delivery. The drivers and technicians are super friendly and efficient.
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To match with customer service and kyle, who is the service rep that services my unit are both wonderful. Matt is very professional and always gets back to me when I call. And kyle has been to service my unit twice now in the last 2 years and he's extremely knowledgeable and also very professional. Just great, great guys. Thank you.
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Friendly salt deliverers and prompt service when there’s a problem with billing
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The service technicians and delivery personnel I have dealt with have been punctual, courteous and efficient. I single out Culligan Tech Kyle, who visited today.
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SAVOY, MA
Kyle did a great job servicing our equipment, and also gave us helpful information about our system and about our water in general. The techs from Culligan of Lenox are knowledgeable and always give great service.
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DALTON, MA
Very helpful and timely.
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