Erik was on time, pleasant and answered all my questions. He also told me some things that I didn't know so I couldn't have ask those questions. He is very efficient; therefore, I would say "HANG ON TO HIM!!"
The service was GREAT. Erik was very professional and easy to engage with. He was very knowledgeable and even answered questions about other products in the house he was not fixing. Nothing out of his job description, just stuff that came up in conversation. If I could ask for Erik every time, I would!!
Very friendly service - professional and on time. Erik explained the reason to us why the system was not functioning correctly and showed us how to handle it in the future. He cleaned up after he installed the RO filter system and put items back under the sink, better then my husband would've done it!!!!!!
The service technician are always very efficient and friendly. They always call before they come too. The products are very good. We have had softeners in four homes now and an R.O. system in our last three homes. We wouldn't live without it. My husband always comments when we travel that he misses the soft water in the shower.
I mistakenly gave a rating of a 5 the other day. Forgive me for hastened rating My husband & I are extremely satisfied with Bradens customer service & willingness to follow through, while being personable at the same time. Our nitrate level was a zero when he tested it just like he guaranteed! I would recommend Braden & his company any day! Thank you Braden & Culligan for putting of minds at ease!!!