Our service technician last week was phenomenal. Having our RO/filtration system and salt system service by professionals twice a year gives us peace of mind.
The guy that came and did my service was very polite and sociable, very professional also. I give him a 10 my phone was acting up so if it asked anything about him and it registered anything other than 10 disregard it and give him a 10
Your products are reliable and the office personnel along with the service individuals are very friendly. The installation went smoothly and in a timely manner. The technician explained everything he did and what the home owner should be aware of.
The products are easy to use and maintain. Installation was thorough and the service person took the time to fully explain everything to me and answer all my questions.
It's so helpful to have the "good water" available without having to get jugs refilled constantly.
I appreciate that the monthly bill has stayed the same.
One suggestion - call us before you come out to service the unit. The service tech that came out last week was great. It would have been nice to know he was coming.