YOU are accessible and responsive by phone; Sebastian is the BEST !!
After I learned to use the system [it was already installed when we purchased the house in 1982], ie understood about the 'lever' needing to be pulled horizontal after a tank change....we had no further issues with it.
We have had Culligan water service for about 5 years and have nothing but great things to say about Culligan of Modesto. They are great at coming out yearly to replace filters in unit, their customer service is outstanding and Brett our service gentleman is top's at what he does!