Your service was fast and ontime. You called and gave me notificatioin ahead of the time you would arrive. This was very helpful and planning.
Came when you said you would.
Larry Hanberry
I had dealt with another water delivery service previously and their customer service was deplorable. No follow up, I could never get anyone on the phone who spoke fluent English, and just over a bad experience. You guys have done exactly what you say you will and I very much appreciate that.
The technicians are wonderful, they truly work on things quickly and efficiently. One thing to improve is communication of timing. When I called for an appointment time I was given a time slot of 8am and the technician did not show up until 330pm, which was out of his control as they are given a route. But my entire day was pretty much wasted on waiting on him and the office at time of booking could have been more clear on when to expect the technician. Otherwise 10/10 love this company!!
The softner has made a visible improvement difference on the plumbing in our home. However, more importantly our skin is not dry & itchy😊. The drinking water is good, clear (with no floaters), yeah!
The service provided has been on point. When called with questions they have responded quickly and their service persons are very friendly, kind & professional, but more importantly addresses the issue and resolve it if needed.
The technicians know their stuff. They never have to call in to ask how to do the task.
I like that they do not try to push other stuff that I do not want / need.
We feel confident that our water is of the highest quality and very safe. The service technician was very friendly and highly professional. He is very knowledgeable and helpful. We always recommend Culligan.