Lisa High is extremely knowledgeable about the systems, products, and services. She was not one to pressure us into a decision, she just tested our water and explained the options. Our new water is night and day better, and we no longer have to squeegee the shower doors!
We contacted Culligan because we felt that we were not getting soft water and hadn't been for quite awhile. Effrin came out, checked our system and our water and sure enough - the resin tank was mostly empty. We did not even know what a resin tank was or how it functioned. Effrin clearly and professionally explained everything to us and told us what needed to be done. He said that it might take a couple of weeks to refill and reinstall the tank but it was less than one week and he was back and WE were back in business. This was excellent service by a very kind, professional and well-trained employee. We were so impressed with Culligan and couldn't be happier.
So far so good! It's only been one delivery but the communication is already leaps and bounds better than Crystal Springs/Primo water was. And you even delivered the right product ulike the other company!