The service is fine. However, we usually get a call from the service man who seemed to be the same man for quite a while. This time we did not get a call telling us they were on their way. This is a curtesy on their part but I was surprised that the two just showed up. I'm guessing one of the two that came to add salt was a trainee but no one really said a word. It just seemed strange.
Jermaine is excellent. Also, whenever I have called asking for a change in schedule or for clarification on the bill, staff have been very courteous and professional.
Tom was the person who performed the inspection. He was very good at explaining
what he was doing as well as explaining the results.
The salt delivery guy is energetic and quick. Nice person as well.
Each year, we get a schedule for that year's softener delivery. It helps us plan our calendar. They always show up that day and the guys are very pleasant and respectful.
Your products work well, and are dependable.
If I ever have issues you are quick to respond and I appreciate that immensely.
Dirk is a knowledgeable, kind, efficient, respectful man. Take good care of him because he is a gem.
Kristie Boysen