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   9242 Reviews
1925 Burgundy Place
Ontario, CA 91761
909-390-8455
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Recent Reviews:


SAN BERNARDINO, CA
I appreciate how helpful the service people are when they come out. And of course, I appreciate the soft water.

CHINO, CA
Called at least 3 times for a quote for an RO unit, and still have yet to receive one.

CORONA, CA
Respond to emails in a timely manner. Correct equipment issues, also in a timely manner.

YUCAIPA, CA
Salesman explained everything. First installer was not friendly and installed an old faucet that dripped. Had to call & get a new faucet. 2nd installer was great. He had a new faucet.

CHINO HILLS, CA
Easy access and excellent customer service

ONTARIO, CA

RANCHO MIRAGE, CA
Not sure yet

RANCHO CUCAMONGA, CA
Apparently when you took over Hillswater in Covina, you were supposed to modify my set up and didn’t. As such I have not been getting the soft water I was paying for. I still need soft water and would consider you guys if you did something to compensate me for the time I wasn’t getting what I paid for. Perhaps a discount for some reasonable period. Or?

INDIO, CA
Your technician caused a water regulator valve failure and leak when removing equipment from my property. When i called for service on a Saturday i was told i would have to wait till Monday for service. Since water was all over my garage floor, i called a plumber to come and repair it. I submitted the bill to the Ontario office almost 3 weeks ago and i still have not received compensation.

SAN BERNARDINO, CA

UPLAND, CA
I like the convenience of the water softener.

Rancho Mirage, CA
Service equipment more regularly I always have to call to make appt for the yearly service

PALM SPRINGS, CA
AquaSential HE equipment is not as reliable as I would like. It has been problematic over the past three years I have owned.

PALM SPRINGS, CA
I guess I didn't understand what I was getting, or I should say not getting, for all that money.

PALM DESERT, CA
Brand reputation, and low-pressure sales.

RANCHO MIRAGE, CA
Girardo and frank were knowledgeable and supportive of what I needed

Products work well. Bill was friendly and knowledgeable about the system

NORCO, CA
Lower your fees for seniors. I'm 75. Most utilities offer a discount for seniors.

RIVERSIDE, CA
We enjoy having soft water. It has saved our plumbing. However, the cost of this service is almost cost prohibitive. For the foreseeable future, we will continue to use your service. Thanks for asking our opinion. J.B.S.

Everyone gives excellent customer service and takes care of your needs