The lady who answered my call was very nice and helpful. The emergency service fellow who came on the Sunday was nice but was not able to fix my problem so he just by-passed the UV light. It took the office until Tuesday to get back to me, I had expected a call on Monday. Kyle came out and after some difficulty was able to get the stuck quartz liner out of the unit. He replace it and reconnected the system.
I love the way how soft the water feels and I believe that I am saving my appliances. Service has been great and every four months the salt gets delivered. Overall very pleased with this company.
Punctuality, Notification of upcoming delivery, confirmation of monthly payments.
Communication by phone is promptly resolved and as a customer I feel that am a valued client.
Joanne and the team at Orangeville are always available to answer questions and respond to issues
The equipment does a great job taking our poor quality well water and making it delicious
I love the clean fresh tasting water. The staff were amazing! Fast and easy to get an appt, Joanne was super knowledgeable and helpful, and Jeff was so efficient and nice.