We had some issues that turned out to be complicated but the service reps and the manager John, were excellent in sticking with it and resolving our issues.
Prior to installation the technician “Mike” came in our home to see where the unit was to be installed together with the reverse osmosis. Mike took time explain the process. When he was done he cleaned up his mess and showed us the installation. On his way out he thanked us for our business. Great guy!
The in home service was very good, the technician was prompt, efficient and friendly. We have had our equipment for over 10 years and it has been relatively problem free.
The technician always knows what they are doing. They come to my house prepared with the proper filters etc. Friendly staff. The product itself is of excellent quality.
Sales men was very knowledgeable and honest. Straightforward and simple. Products are reliable from what I have been told. Great customer service. Installation guy was also outstanding.