It is so nice to be able to just open the tap and have clean drinking water and not run out. I appreciate the reverse osmosis under counter system. No chlorine, the water taste is clean and fresh. Knowing that it removes what it does from my city tap water gives me peace of mind.
Customer service is fast and sufficient. I do find Culligan expensive and would like to see some drop in the monthly payment specificity that filters gets changed once a year.
We are very happy with the water cooler that you are renting to us. It meets our needs perfectly. Also, we are pleased with the annual service that you provide with this rental.
I’ve never had a problem communicating with Culligan’s front office, usually speaking with Ann. She’s knowledgeable, polite, and helpful.
I’ve also met Michael Mahusky, he’s a competent, knowledgeable, and helpful technician. Yesterday (July 13, 2026) he serviced my home’s one-year old water softener system, diagnosed that there was a problem with the factory-supplied regeneration nozzle’s aperture being too small, and he replaced it with a new nozzle with a larger aperture. During this time he explained to me what he was doing, and why.
I’m now confident that my home’s water softener system will do what I expect of it - soften the well-sourced water we drink and use at our home.
The service technician was knowledgeable about the water conditions of our semi-rural area. He provided information on the hard water history of our location and how it can change over time and how this can affect our water softener.
Also, the technician was on time and called us prior to his visit to give us a heads-up that he was on his way.
The technician was friendly and thorough, which was appreciated.