The delivery of salt is always reliable, customer service is always pleasant and professional and if any repairs are needed it's never more than a short wait.
Mostly I like that I don't have to carry 40# salt bags down my stairs. The service is good when I call they let me know when they will be here.
As far as the product, I have nothing to compare it to.
Quick service. I would like to know that they were at my house with an email or a sticky note on the door. I had no idea that they even showed up and what they had to do to my softener. I had to call the office the next day to inquire.
Keegan is exceptional! He is knowledgeable and professional. He explains things well, answers my questions and does not stop until any problems are resolved.