Friendly service employees that are willing to explain everything. A reminder service for booking as well as reminders for upcoming booked service appointments.
Each and Every person I have dealt with is full of energy, very courteous and full of information, from first quote to installation to maintenance. COULD NOT BE BETTER
A SOLID BUSINESS! I have been using Culligan's Peterborough and sometimes Belleville for over 20 years and even though there have been lots of challenges with my water and the solutions provided, they have always worked hard at it and made things better eventually. I used to own my equipment first and so I paid for them to service it annually and the cost was reasonable for a company this size. I am grateful that we have a decent sized Water Treatment Company with a full scale Service department that responds reasonably well when I have an urgent problem because I rent my cottage home out during the summer. After 17 or 18 years my equipment needed replacing so I decided to rent going forward and the cost is very reasonable monthly and it includes free service calls if you have rented equipment problems or if you want an annual checkup. I used to go get my peroxide and my salt but Culligan's offers a very reasonable delivery cost and they'll even top up your reservoirs for you if you ask politely. Recently, I subscribed to the spring water delivery service because we are tired of dragging huge heavy cases of water and large bottles of water from the grocery store. The cost per bottle is very reasonable. So - I am happy to give this company as much business as I can afford and give them a 10 out of 10 rating.
Very professional and helpful service from Caroline and another young woman when I went in to sort out my billing since switching to Culligan.
They were both very patient and efficient in answering my questions whilst also helping others at the counter because it was super busy!
Great job! Thank you for the great customer service!!
Your staff are true professionals and I have never received anything less than extreme satisfaction whether it be dealing with your office staff, your salespeople or the people who installed and service my water softener and UV light systems.
Products:
Easy to operate
Last longer that most other systems
Efficient
Does the job it needs to do without complications
The Technician, Ryan:
Knowledgeable
Punctual
Did not leave a mess
Easy to communicate with
Respectful
McLaughlin
Ease of ordering and timely receipt of water softener salt bags. The very friendly delivery drivers are always most cooperative and obliging in conveniently stowing them for me.