I love our soft water (ours is from a well and is very hard), so Culligan was essential!! We travel a couple of times a year, so I often have to change my delivery dates and the amount of salt actually needed, and have NEVER had any problem doing so. Haven't needed much service, but when I did, I was very pleased with the service and availability of parts needed.
techs are efficient, courteous and every one of them very nice guys. office staff too is quick to assist and get you what you need.
Love the product, and they are quick to fit me in if something is needed. My only complaint would be there are no weekend hours, but they have accommodated by giving me the first appointment which is great !