The service is always good reliable and the guy that delivers is always fast and friendly I have physical problems and can’t carry the bags anymore I am thankful for services like this.
How you react to your customers, every time I call with a question or concern the ladies who answer the phones are great! I feel we have a “complicated” system but they never make me feel like my questions are dumb.
Price. Delivery right down to the basement. You get rid of the bags. Whenever we've had a problem with the softener, you were prompt to come and check it out and repair whatever needed to be repaired.
All the work is done for us. We don't have to haul bags of salt down the basement stairs and try to lift them into the tank. They take care of the maintenance on the units. It's a great thing when you are age 86.
The person that came to our house was very efficient, arrived on time and took care of replacing all the filters including the "Big Blue". He also replaced all the batteries needed for the various switches both on top of the counter and under the sink.
We've had a water cooler at our salon for 25 years, and we've always had good service. When we call for replacement of our jugs, they are usually there within a week. About a year ago, we called inquiring about options for a bottom load cooler instead of one where we had to lift the jug to the top, as they can be heavy. They were very helpful with helping choose one that would fit our needs,and willing to work with price. When we had a question about our new cooler, he was there to help!
The iron filter works great and you stand behind your products if there is a problem a service tech comes promptly to fix the problem and explains everything clearly so I understand