Recent Reviews:
June 2, 2025
Regan Corwin
Michael Nesheim has been handling the Nordstrom account with me for approximately 38 years and has ensured proper sizing and type of water softening systems for dozens of stores all over the US and Canada. I have the utmost confidence in Michael’s recommendations and appreciate his Gold Standard customer service! I often refer other engineers in my firm to Michael for any water softening/ water treatment questions. If I could give Michael an ‘11’ rating on a scale of 1 - 10, I would!
June 1, 2025
D.L.
June 1, 2025
P.R.
Clinton, WA
Clinton, WA
The end result - after generations of terrible hard water at our Maxwelton cabin that left everything it touched orange our water is crystal clear and tastes as good as it gets.
Michael Nesheim was great to work with, and the installers were great too. Jim stopped by and checked the upkeep and maintenance i had been doing and gave me some valuable tips.
Michael has been very responsive from the very beginning of the project. He provided great specifics in sizing well house and setting up the electrical, ventilation and plumbing in the well house the Culligan system was to be installed in. There have been a few emergency calls, booster pump lost its prime, Enpress One filter cartridge crisis, chlorine mixing fiasco, and he always takes the time to put me at ease and walk through the situation to a solution, regardless of the number of follow up phone calls on my part.
May 31, 2025
S.S.
I have had the pleasure of knowing Mike Nesheim for many years, and I can genuinely say he is one of the most honorable individuals I know. Mike consistently radiates joy and is always eager to assist. Whenever I reach out to him for support with orders or equipment, he is prompt and reliable, fully aware of the significance of excellent customer service. Mike understands that the key to outstanding customer service lies in clear and concise communication. I am truly grateful to have Mike in my corner!
May 31, 2025
Arthur Menzer
CAMANO ISLAND, WA
CAMANO ISLAND, WA
I have every confidence in Michael Nesheim and Culligan of Snohomish to guide me through the necessary treatments, services and products to keep my well and its water maintained and providing healthy water for my family. Knowledge, attitude and service is second to none. I feel fortunate to have established service with Culligan of Snohomish in 2010 and I have no intention of relying on anyone else. Thank you.
May 31, 2025
C.Y.
I've had great one on one service from Michael Nesheim over 5 years running now. Truly a man who cares about people and serving.
I've also appreciated my interactions with Lanny and Jim. Technically proficient, courteous, upbeat, and good at educating.
Over the past 5 years several managers have come and gone and Sherri has stood out to me because of the number of times she has directly interacted with me to get the job completed.
The main reason I didn't give a 10 is two-fold: 1) this branch is clearly overworked/undermanned and it has resulted in difficulties getting work done (but they are great when they get to you), and 2) pricing.
While there has been some very frustrating delays over the years, I try not to hold the first against the current employees because I am sympathetic to the current employment climate and the individuals I've directly named/worked with are individually great. The second has me hesitating about continued business with Colligan.
May 31, 2025
Heather Schlappi
There is not enough space to write what I think of Michael Nesheim and the team of individuals that work in this branch. There has never been a time when I’ve called Michael because something has happened with our system, that he hasn’t made it a priority to get things fixed for me. The individuals he sends my way to get the system up and running, are the best there is. Michael’s leadership, professionalism, honesty, and his wonderful personality, are all assets to Culligan. I don’t know what I would have done last year, if it wasn’t for him. We had an issue with the system that Culligan installed and Michael didn’t stop until everything was fixed and running smoothly. When I met Michael, we were looking for a water softener system that would help with the well water we have. Because of his knowledge, his experience and the way he spoke to me, I knew I would only work with him and Culligan. No matter when I call, or what I call for, he takes responsibility to make sure I get help immediately. I deal with a number of organizations, but Michael, and Culligan, are the best that’s out there. You don’t find organizations that care about customer service any more. Michael, and Culligan, absolutely do care. Not only is he a true professional, he’s got the greatest sense of humor! It’s really comforting knowing that no matter what happens to the softener system, I can call Michael, and know it will be taken care of. He’s one of the best!
May 31, 2025
Scott Schumacher
Aside from the function and serviceability of the Culligan product line, which is a given, Michael provides personal attention to detail that is rare in any industry. I personally as well as our company, have highly valued his participation in our construction and operations projects.
Starting with plan, takeoffs for fixture counts and service needs, through installation and operations start up, there’s never any concern that it will be done correctly, and there will be the needed follow through.
He’s a man of high character and I count him a valued friend.
Scott Schumacher
May 31, 2025
Tom Lange
May 31, 2025
Lee Eide
May 31, 2025
A.
May 31, 2025
D.M.
May 31, 2025
B.F.
May 31, 2025
Jacob Kuehn
STANWOOD, WA
STANWOOD, WA
I have been absolutely amazed by the customer service provided by the leadership team in Snohomish Washington! Absolutely incredible! Sherry, Lanny and Michael are top notch! I’m not making this up! I’ve never had a company treat me so much like family. I was referred to Michael Nesheim from a co-worker. I didn’t realize that I’d gain not only a magnificent resource, but a friend. It is obvious that he does this because he genuinely cares for people. I drive the extra hour to their store just in hopes of being able to visit with them all, but especially Michael. Michael is a busy guy because he’s doing the work of 10 people. But, he always makes a point to get back to me as soon as possible! Even if it’s a weekend. I have recommended countless co-workers, friends and family to use this specific location. Thank you all for such amazing care!
May 30, 2025
John Thurtle
May 29, 2025
P.U.
Culligan products are pretty straight forward. They provide water stations around our factory for our employees and we have deliveries every two weeks. The service part is what I like most because the Culligan team is so responsive. I work with Sherri Hill for anything we need outside of our normal deliveries and she helps get things lined up for us right away.