It is easy to reach a real person on the phone if I have questions. All of he office staff and delivery folks are friendly and polite and can answer my questions. The products do the job for me.
I believe you are reasonably priced and offer services I'd rather not perform myself. Your home deliveries are well communicated, and your servicemen are courteous and efficient.
I like the text saying your coming. I like that I have the option to skip a delivery or change the date, if we're not going to be home. We've been using Culligan softener for 20+ years. We have been using the home delivery for almost 5. I find that we use less shampoo, laundry and dish soap with the soft water.
Thank you for having real people answering your phone. I love my new water softener and RO system.
No regrets ditching my Kinetico. Aquarius AI services are terrible, wasted 2 weeks trying to contact a real person to speak with. I needed help fast, and Culligan was very helpful from the first phone call with excellent customer service. St. Peter Garlicks used to be my go to, but I’m glad to be done with Kinetico, because I’ve been missing out. Thanks Culligen!
I am overall happy. Sometimes they just say things are old and try to sell me new. Recently, my softener problem was figured out by the second service man and it lives on,