Tim is a fantastic technician. He is knowledgable, reliable, and great at explaining the practical and technical details to me. Every spring, I am glad to see him get out of his truck for my annual service visit.
With the exception of one substitute delivery man a few years ago, all of your delivery men have been hard-working and courteous.
The person who has been the delivery man to us in recent years is Guillermo Ortega. He is a wonderful man and a fine representative of your company. He is courteous, patient (when he has to wait for us to open the door), answers our questions to the best of his knowledge, a welcome visitor, and always looks his best whether in the heat of summer or cold of winter. He is an excellent driver as he maneuvers the very big truck in reverse up our 675 foot, 3-curve driveway. He is super!
Thank you.
[FIRST NAME REMOVED] and John [LAST NAME REMOVED], 35 Ridge Rd, Goshen, NY
Tim, our service technician, was very courteous,
knowledgeable and clear when explaining what he was here to do and what he observed about our system that may need addressing.