We really like the water- but the exceptional customer service is what I really appreciate. Lucas, the delivery driver is so helpful, positive and kind.
I researched the company for its products and services and I was pleased with what I read. As a result I called and made an appointment to speak with a representative. I am extremely pleased with the entire installation process and how everything was explained in simple terms.
Very thorough and courteous response and my technician was key and he was very meticulous. He told me everything he was doing and took care of keeping the area cleaning. So I appreciate that.
I really like the filtration system we have by our sink. The water tastes so much better and fresher than regular tap water, and it’s convenient to have great-tasting filtered water right at the sink. It’s something we use every day and really enjoy.
Your company received a 10 because of the amazing, experienced, knowledgeable technician that worked at my house today. Hs name is Shane Rion. We have had your product for 10+ years and have had various technicians service the system.Those techs came and serviced the system without offering much interaction. Mr. Rion was not only personable but offered interesting info about the system, responded to my wife’s endless questions, and did it all with not only a “friendly” personality but also left us with a feeling that he truly cared about checking our system, that it worked to it’s expectation, and we never felt that we were being rushed. He’s a keeper.
We just had our yearly check up complete with Keith and it was a very pleasant experience. He was very friendly and knowledgeable. We appreciate when we encounter good customer service.
Your technician Keith was courteous, knowledgable and shared information about how the system worked. It was good to understand what he was doing and why.
He also took care of our service needs whilst here to save scheduling another visit.
Well done Keith.