The service man, romero was excellent. He comes here all the time. Nice person does what he's got to do and I, and he helps me out with all my stuff. So he's excellent service for.
We got our water delivery today and I had caught our delivery driver to discuss how we previously mightve been given the wrong water type. He informed me of our selection but was gracious to swap it for filtered! Lucas climbed 3 sets of stairs-twice!- to swap the water for us! He was extremely kind and truly went above and beyond! I know how heavy those bottles are! (Sorry!) please give Lucas big kudos for saving our week before a big holiday!
Lucas has been our Culligan delivery driver at the VA for years and his service has been exceptional. He is consistently prompt, dependable, and professional. He approaches every delivery with a friendly and positive attitude that genuinely improves our day. His attention to detail and dedication to outstanding customer service set a standard that is difficult to match. Lucas is an invaluable part of our operations and absolutely deserves recognition for his hard work. I sincerely hope he is considered for a well earned raise.
Our Technician Tim was excellent. Not only did he explain what he was doing and what needed to be done to correct the issue we were having with our water softener. Tim also explained everything all over again to my husband via a phone call.
Great job Tim!!
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