The people I deal with are very polite and they have a command of the English language. The fellow who delivered my salt today was very polite and nice. I might have been little edgy.
I especially appreciated the time that Ed took with me to explain things thoroughly so that I understood the system that had been installed there for sometime. I greatly appreciate his honesty in the matter of getting the system up and running again so I can have safe clean water for my daughter and her baby in her home.
Ed contacted me 30 minutes prior to arrival within the designated time window. Once here he quickly identified the issue, shared with us the problem, collected the needed supplies then equipment to complete the repair from his truck. He explained everything he was going to do as well as reviewed the system and adjusted the timer. Ed was knowledgeable, respectful, efficient and professional.