I have been using Culligan for 20 years. I have been satisfied for the most part with the service. For the last few years, the tech that has come to service my unit is Keith. He does the most thorough job, and explains what to do after he leaves. I believe it’s important for management to know what a terrific asset you have in Keith.
Technician Tim was phenomenal. He was very informative and answered all questions I had. We explained to him that we’ve been having issues with our water pressure and he was able to quickly diagnose the problem. Thank you Tim!
My softener and water filter got their annual service the other day. I appreciate that you gave me a 4 hour window for the appointment and that the service person showed up within the window. The service person was friendly and efficient. After the service he explained what he did to make sure that I was satisfied. I was.
Thought there would be a question about your technician, so the second time I am filling this out. Keith was fixed the problem. Did not stop when he found one area with particals blocking the flow, check others to make sure everything was good. He took time to answer my questions and it's his professionalism that will makes me likely to recommend you to others.