They are very good about coming and bringing the salt downstairs and making sure it is put in the softener and making sure everything is in working order. The only downside is I wish they would send out a reminder of when they are coming a week before to remind us so we know ahead to open the bilco doors for them before they come. I may not look at my schedule and may have other appointments and letting me know the night before doesn’t give me the time to change my plans. I hate leaving a door unlocked if I am not there
Both Dana and Dennis are the most knowledgeable Water people I’ve ever come across and I’ve been in the water business on the pharmaceutical side for the last 45 years