Timely follow-up of scheduled appt. Prompt assessment of leak problem and efficient part replacement in same service call rather than involving a 2nd service appt.
Your TECHNITIONs are great.Your office is a problem . It requires 23 phone calls and 23 messages left to make a service appointment. The 24th call was finally answered.No messages were responded to.
First and foremost, the water always taste great. Customer service has always been extremely nice and helpful. And you can't beat their water club price. I took a chance by leaving Poland Spring, and I would never go back. Culligan does it right! Customer service, price, and quality of their product. NO comparison. Don't change a thing! Your formula works.