A lisa the representative i dealt with was extremely helpful in resolving my issue, getting a technician out to my house. She's personable, she's professional, she's friendly, she's a tremendous asset to your organization.
I am just applauding the efforts to get everyone delivered to today. I thank you very much for the delivery and I greatly appreciate the service and I hope you appreciate your person doing the delivery. Sounds like he is had a pretty long day already 540 here in Berlin. Thanks again and Kudos to your driver.
Lisa is the person I talked to is fabulous. She's barely customer oriented. The rest of your employees could really take some lessons from her. I give her a 10, but if there was 11 or 12, I give her that. She is fantastic. Take care.
At first we actually were going to cancel but it seems maybe new management and a new delivery driver. Service is much better now. I can actually get in touch if I call.