Ryan was fantastic. I am new to the area and have never had a water softener system. Ryan took the time to explain how the system functioned, reset the system, and provided additional and extremely useful tips and tricks. He also provided me with information about future system needs and replacement suggestions, including expected timing and estimated costs. None of this felt pushy or salesy. He was honest and open the entire time. You have an excellent ambassador of your service in addition to a solid technician who seems to know their stuff.
We moved into a home with a non-working water softener. We scheduled a service call and the technician was very knowledgable (the unit was 12 years old) and explained the details of how to get it working wo buying a new unit. He was very helpful and efficient with every step.
Joel... a wonderful, professional technician. Thank you!
Very good customer service. The phone is always answered promptly. The delivery driver is always polite and does all he can to help me with the delivery. The water is the only bottled water that I really like the taste of.
they are easy to talk to on the phone and the salt deliveries are great. Also if we need other service on our unit, we get excellent results. Eric is avery good salt delivery person. He always checks our unit before he adds the salt.
The water is straight up refreshing, & the service from the delivery drivers to the customer service representatives is top notch! The cost is decent too! Thx!
Exceptional service and fantastic prices elevate the experience. The delivery is seamless, and the person goes above and beyond, taking empty bottles from the shed and replacing them. This thoughtful gesture brings me joy.