Francisco R. Was very thorough and knowledgeable Would recommend him every time and hope we get him for every service Culligan should be proud to have a technician like him
I called in for information. The person I spoke to was extremely helpful and she was very nice. I apologize as I didn't record her name. She was from the Ventura County office. The service itself is new to us but so far we are pretty happy.
I am very happy with the service. The getleman who delivers at our house always locks the garage door when leaving. This is greatly appreciated. A big thanks to him.
I appreciate the steady deliveries. Next, when there has been a leak or other problem, there was immediate resolution. The continual climb in price is difficult to bear. I one day may need to seek another solution but all in all, Culligan does a very good job for me.
I am very satisfied with the service from Culligan. There have been times that my tank has run out of soft water, but when I notify the office, replacement is prompt. Office staff is very helpful and friendly.
I did have contact with a service representative who mentioned a pipe attachment that he thought would be a good thing for my tank, and said someone would set up an appt. since someone would have to be here. I am not sure of the gentleman's name , I believe it was Fransisco. I would still like to have that attachment to my tank, but I may have deleted and blocked the phone number since I was not familiar with the number.
Would it be possible for you to reschedule? if you are calling, please leave a voicemail, so I know that it is Culligan.
Thank you,
[NAME REMOVED]
And I really loved manual madrid. I had called several times with a problem with my account. And I did describe the problem to him and he immediately knew what the problem was and fixed it right away.
Your customer service rep, Manuel Madrid, went above and beyond the call of duty this morning when I called in. He consolidated my accounts and changed my email address twice at my request, professionally and with patience. Thank you for hiring men like Mr. Madrid to serve your customers.
Also, Mike Stone delivers water in my classroom. He comes quickly, working hard, and is friendly and professional around my 2nd graders. He's been delivering my water for 4 years and I appreciate the quality and consistency of service you and your employees provide. I hope you do all you can to retain employees like Mike and Manuel.