Product is reliable and easy to use.
Mike Jarvis was prompt, super professional, didn't doddle and had a cheerful disposition! Culligan is fortunate to have him on their team!
I’m brand new, so hard to say. But, having had to use bottled water for over a year now, it is wonderful to have a system under the sink now. And, that it is available through leasing is perfect for those of us who don’t own.
Mike Jarvis has been our service person for months now and he is awesome. He is prompt, efficient, and extremely friendly/service oriented. I am in the service business, and I would value him and use him as setting an example for others to aspire to.
Product wise, not sure I have the same passion, but I guess it gets the job done. It looks archaic, its loud and takes up a ton of room.
I need to applaud Mike Jarvis for his continued excellent service. He has taken extra care to keep our water system functioning and doesn’t overlook any aspect of the system that needs maintenance. Our well water has an abundance of iron. Due to his diligence during our annual servicing, we have had few problems with Culligan’s water treatment products. This includes a 2 tank water softener and an under-the-counter reverse osmosis purifier. We consider Mike the best in his field. Thank you, Mike!
The entire experience from my first inquiry via the website, to the consultation with John Durant to the installation with Christopher Harrop was outstanding. Scheduling and delivery was prompt, the explanation of products prior to purchase and upon installation was thorough and in terms I could understand, and my questions were answered clearly and patiently. Everyone was professional and courteous.
The water softener is reliable and doing a great job. Our neutralizer is problematic at times due to logging with "iron sludge". However, I'm able to clean it and restore decent flow. The water pH is around 7.2. I would like it to be 7.4
Chris Harrop installed an extensive system at our new property this morning. At every step of the process he explained what he was doing. When confronted with a couple of issues that he hadn’t expected to have to deal with, he quickly came up with a solution and ran it by us before proceeding. When he finished his installation, he explained what each component was, what it did and how it fit into the entire system. This is our first experience with well water and it was vitally important to us that we didn’t have to worry about the quality of water our grand kids would drink. Working with the staff at Culligan has been a great experience, and we’re confident we chose the right company and right system. The fact they employ an excellent technician like Chris supports our decision. Thanks to Chris for all his work and communication today!
Chris Harrop installed an extensive system at our new property this morning. At all steps along the way, he explained what he was installing and how it worked. There were a couple of issues he hadn’t expected to have to address, but he figured out a solution and ran it by us before proceeding. When he was finished he went through the whole system, explaining what each component was, what it did and how it fit into the entire system. This is our first experience with well water, and it was vitally important to us that we didn’t have to worry about any water our grand kids were going to drink. Because of our experiences with everyone we’ve worked with at Culligan, we’re confident that we have an excellent system, and an excellent team to support us and the system over the years. The fact that the company employs an excellent technician like Chris supports our belief that we chose the right company. Thanks to Chris for providing us with an excellent installation!
Technician, Michael Jarvis, called about an hour before arrival and was punctual. He knew the system and did the maintenance required in about 30 minutes. He told me what he did, and why, and commented on the condition of the equipment. Friendly, polite and informative.
Technicians like Mike Jarvis. Mike was very knowledgeable. I believe he did everything he could for us to have good drinking water. Polite and professional. Clean and organized.