Clean water and soft water. I'm afraid of bad water and I am very happy to drink safe water thanks to Culligan. I don't like dry skin and Culligan helps protect my skin. Culligan brings the salt and delivers it quickly and is very polite.
Normally, I have good service. But this month, no one showed up on our delivery date. I called the office and the person who answered at 4:30 PM said that they "deliver as late as 6". I waited but no one came.
I called the office the next day and the office told me that they were short-handed and the delivery person did not finish the route. I asked if I would be getting the delivery that day and she said she did not know but she would check and call me back. No one called back and no delivery arrived that day.
I called again and they said they would call me back but, again, they never did. My delivery arrived 2 days after my original delivery date. I'm disappointed by the lack of call-back/follow up. If you are behind due to employee shortage, I can understand but don't leave your customers "hanging" and not return calls. That's just common courtesy and good office practice.
As a senior citizen, I don't have to haul the bags of salt down to the basement. The service guys are courteous & helpful. At times I have had to make special requests about timing of delivery due to Appts. & they have been very accommodating.