You have a history of being the standard for the industry. When I put something in my home I want it to be reliable and have ongoing support for any future use of the product. That's why I went with your company.
Great customer service from Shannon. She went above and beyond to help me resolve a problem, called me back on the weekend to confirm my equipment was working and scheduled a service visit in a great timeframe. She went above and beyond and as my first point of contact at Culligan (new customer, moved into a house that already had a Culligan water softener system), she definitely made me feel like I had been a customer for many years.
Also, Anthony was excellent during the service visit. He walked me through how the system worked and gave me great advice on how to keep the equipment running well. He went above and beyond just the normal service call. He's a great asset to the Culligan team!