We are in our 70’s and we really like that the service representatives bring the salt in and put it in the softener. We wouldn’t be able to have soft water otherwise. The service representatives are always courteous.
My OR went bad or something on it did. Tom came out and inspected all the work and advised of the new part that was needed and was almost half of what a new one would be. Thinking to myself, I do not have money to blow, decided to replace the old one as it was approx 20 years old and this way, I know this one would have a warranty. He was very efficient and had it installed in no time. Very nice and very professional. I will always ask for him.