I like getting salt delivered and the friendly service. So far have never had any problems with water softener. It's nice to get reminders/notifications of upcoming delivery service scheduled and when Bobby, the friendly delivery service driver is about to arrive.
The service has always been excellent. The company has worked with us to accommodate our changing soft water usage. I especially like the multiple messages for when their service is scheduled.
I love having it delivered. It's only a little bit more expensive than buying it from a store, but the convenience more than makes up for that. I leave a note on my door for the delivery person to just leave it on the steps ¬ ring the bell & that's worked out perfectly. I really appreciate the service.