Your service man was kind and efficient. I'm amazed he was able to carry 2 bags of salt in one trip. He filled the water softener to the top and left an extra bag in case it gets low again. Very good customer service.
I love being able to call with questions and I reach a live person instead of an automated system. Every rep I've worked with has been really nice and knowledgeable. I enjoy renting knowing that if I run into issue you are available to help me out.
Your rep Derek was knowledgeable and courteous. He lives nearby and understands our local water issues. He was excellent in assisting us with scheduling an appointment at a time that worked for our family. He had great follow-up skills and was very responsive! Your service tech was awesome - kind, courteous, friendly, professional, punctual, knowledgeable, thoughtful. Both men deserve a raise or at least a kudos. They're keepers. The water filter is working great, definitely meets expectations so far.
The timely manner of calling in monday to schedule a svc call to having the tech here on wednesday. the customer svc rep and the tech are great to work with.