Have had my softener and RO system for 25 years snd still working great. Have the maintenance done annually. Had a minor issue with a salt bridge, diagnosed by Joe, service. He was extremely professional, knowledgeable and quick to help resolve my issue. Arrived on time and recommended steps to resolve the problem, which is very simple to implement. He assured me thst my system was functioning prop,just needed a salt bridge resolution. If I ever need to replace or upgrade my system, it will definitely be Culligan.
I am so happy with Culligan service!! I was previously with Crystal Rock and their service was horrible!! I am so happy we switched!
Culligan has local based customer service and they are always there to talk to if you need something. The drivers are courteous, friendly... just overall an amazing company!
I really appreciate the communication. It’s very easy to call and talk with someone and Im always treated very well. I appreciate the convenient delivery service.
Where I live, we definitely need a water softener. The Culligan system is excellent for everything from drinking water to all of our appliances. We have had this system for 5 years.
We live a distance from the dealer but when service is requested, the dealership is prompt and on time.
After a yearly service call, one of the filter connections leaked. I called and a service call was made to my home and the issue was fixed. A few days later I received a bill in the mail for the service call. I called the Syracuse dealership and spoke with a representative. I explained the issue we were having with the system and the charge was resolved. The phone representative was friendly and courteous and addressed the issue. She took my phone number and quickly called back with a resolution to the problem to my satisfaction. I thank them for thier quick resolution.
I have had Culligan products for 20+years and I’m pleased with the quality of the water your products output as well as the service is very dependable.
Exceptional service. I had a concern with my new system and within a day someone was out here doing a thorough testing of my filter to make sure everything was working properly and even giving me potential ideas for what the problem might actually be. Extremely helpful, professional and informative
Pleasant, knowledgeable, punctual. Knows exactly what to do upon entering. Whats not to like? Clean water, better for environment concerns no plastic bottles.
Everyone we have dealt with at Culligan over the past 25yrs has been polite and respectful. When we have salt deliveries and can be home, they carry the bags in for us and refill the salt bin. Easy to talk to if and when you have questions and the service people they send to the house take time to explain things if you have questions. 25yr customer and still happy!!!