Have been pleased with service at our rental property. Only issue I had was last month when I could not pay the bill online. I did receive a reply that there were issues with online payment system and should be corrected this month.
I like the convenience of having salt delivered to my home, taken right to the basement, and placed in the softener. And while I could get salt at a lower cost somewhere else, I'm willing to pay extra so that I don't even need to think about it. Plus, the delivery guys are always polite, friendly and willing to answer any questions I might have.
Around a year or so ago I was paying around 60 to $63 for 3 bags of salt plus filter now all a sudden I'm paying $73 for two bags of salt plus the filter really don't understand that the way I got it figured I was paying 850 a bag started out now I'm paying almost $13 a bag now i believe something wrong with that not sure if I'm going to keep my delivery route or not I think it's a little outrageous almost $13 a bag for salt
Deb in the Angola office was very helpful when I stopped in on a Saturday morning. She scheduled the appointment for Dave Petitt to come test my water and talk to me about a new system at a time that it was convenient for me. Dave and I discussed my options and he arranged the installation in a timely manner. I hate being without soft water and Dave arranged for the system to be installed in two days. Jason that did the installation was polite and informative, explained everything to me before he left. So far I'm very pleased, love my soft water and R.O. drinking water.