They were very helpful with getting me scheduled immediately for living in the city for 23 years no need for water softener. Did not realize I was out. They assisted me in understanding what my needs were and took care of it. I already recommended to my friends.
Excellent products. Your service is wonderful! I always know when your technician will arrive. Thanks for the great service and communication.
I wish we didn't have to pay a service fee now to write a check. Some of us don't feel comfortable using other kinds of payment.
I rated Culligan a 10 primarily because of the outstanding service provided by Brad, along with the overall customer service experience. The products are excellent, but the technician experience is what truly stood out. Brad went above and beyond the original reason for the service call. He took the time to troubleshoot additional issues we were having with our water softener and used spare parts from his truck to get us back up and running, helping us avoid what could have become a larger, long-term problem. I really appreciate Brad's willingness to do more than what was expected and his commitment to making sure the issue was fully resolved. He was patient with explaining the operation of the unit and best uses for our lifestyle in the home. He is a great representative of Culligan.
We've been using Culligan in Kendallville for our water softener needs since we built the house in 1996. Delivery of salt is always reliable. The office staff and delivery people are courteous. We've been very satisfied with their service for 30 years.
The ease of getting scheduled deliveries and paying on line. Anytime I've had to contact Culligan in Kendallville, they are always very friendly and helpful.