We have been Culligan customers for many years. The sales and service in our area of Northeast PA has sometimes been spotty. But we now have a Culligan office in Scranton staffed by a new manager and tech Jeff Ache. We changed out our older softener unit and installed a new whole house carbon filter to remove the exceptionally heavy amount of chlorine in our area on his advice. He went thru the water testing results very methodically with so we understood it very well, as well as the Culligan solutions to improve the water quality. The installation which Jeff did for us is the best we have ever had - cleaned up the spaghetti piping we had and the system we now have is functioning very well. In the New Year we will be installing an RO unit to lower the dissolved solids, Everything water-wise is looking up for us and we no longer have to struggle with the 5-gallon bottles. Culligan is easy-peazy to work with and Jeff was very straightforward and focused on the right solutions for our situation.
The technician was friendly, helpful and professional. He took the time to explain, in detail, what the problem was and corrected it. The trades need more like him!
-very responsive to call.
- Technician was well-versed, but not as broad in knowledge as the rep that I've had from the Endicott office.
- Overall very professional.
System works great! We've been using Culligan water softener for over 20 years to treat our acidic well water and would never e without it! Great service too!
We like the tankless sink water filter for drinking water. It takes all the impurities out and water tastes great.
We love our service tech, Jeff Ache. He’s very knowledgeable and personable. He’s the BEST!
My experiences dealing with the Culligan staff have been very positive. From the service man (Jeff) to the office staff, we have always been satisfied!