Very nice people to work with. Any problems and you are always ready to fix the problem right away. The people who work at Tiffin always make me feel like an important customer, NOT a number! Thank you and Merry Christmas!
We appreciate the quick response to any problem we've had. The new salt tank fits in well in the tiny space we have at our home; the salt seems to keep water soft, as it should.
Our concerns: Even tho' there are just 2 of us in the home, the 3-month supply of salt is not lasting and we are having to buy an extra bag each period. As senior citizens, this is quite the chore as we cannot lift them; or we have to ask help.
Making a phone call to customers would be helpful to see if any problems arise - i.e., new delivery men are mis-informed of how/where to enter our home to bring salt deliveries. The truck was parked in our neigfhbor's driveway (which they weren't happy about), then he tracked through the wet, sloppy yard before tracking all that junk onto my clean floor. NOT a good thing. We have a black top driveway & the DM can enter thru garage - is our request.
Thanks for your help.