The customer service is phenomenal! I live out of state and I have water delivered for my soon to be 96 year old grandmother who has undrinkable well water. To ensure that she stays hydrated and has has good, drinkable water for her and her cats is a relief for the entire extended family.
I really appreciate the exceptional customer service here. They really genuinely care about their customers and always follow through with everything. Our softener works great and is very efficient. If you are looking for a softener, look no further!
The tech that came out to our house was very friendly, very knowledgable and was able to break down the complexity of the system into language I could understand. The receptionist was also very kind and was always willing to move scheduling around to fit my very crazy schedule to the best of their ability.
I voiced my concerns on a previous survey and within 3 hours the general manager called me and helped my understand everything I had questions about and set up a test on the next visit to check my softener to make sure it was working properly. I have filled out a lot of surveys and never got any kind of response from several other companies. Culligan obviously has awesome customer service to call me to fix any concerns I had not only the same day, but only hours from giving my survey thoughts. I will continue using them for my RO and softener. Thanks for caring Culligan. Very few companies care anymore👍