The guys that bring out the water are always very nice and super helpful we were buying distilled water by the gallon before, which left us with plastic containers to dispose of. Now we get these 5 gallon containers which are reusable, so much better for the environment..
Trying to help resolve issues. Staff and sales are friendly.
The only thing that could improve is to keep aware of when salt is needed. Supposedly y’all are aware when salt is low - making sure salt is delivered regardless whether it is scheduled at that time. Also, follow up with issues that have been an issue.
I know this is out of your control but having more drivers to deliver salt. Sad folks don’t want to work.
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Your service associates and techs are very personable and understanding. They made something that was quite the issue with the sell of my house a little less stressful.
I like the whole home filtering concept and am beginning to appreciate the benefits of soft water. My main reason though was to make sure the water that we drink and come in contact on a daily basis is safe. There is so much agricultural spraying around anymore that I stopped trusting city water years ago, but had never considered the harmful impact of bathing in it.
The product seems to be doing what it is supposed to, and the instalation was quick and professional once we finally got our appointment. It is a new system at this point, and we decided to use the Preferred service package, so we will see how it goes.